We hosted two great Virtual Roundtables with 20+ CIO’s and CDO’s from across ASEAN and ANZ. Our host was Damian Wong – VP APJ – Confluent that had the two groups discussing.
Listening to our customers, approximately 60% of their discretionary spend has been re-focused on driving operational efficiencies, 30% on improving customer experience, with only 10% invested in new business models.
Not surprisingly, finding new ways to save money and operate more efficiently – while delivering the ultimate customer experience and business impact – is more important than ever.
The groups discussed:
Improve your customers’ experience
Deliver online initiatives at unprecedented speeds
Transform technology platforms, processes, and infrastructure
Use your data to fast track digital transformation and drive operational efficiency