How to Fast Track Digital Transformation and Operational Efficiency When Business as Unusual Becomes the New Grey

We hosted two great Virtual Roundtables with 20+ CIO’s and CDO’s from across ASEAN and ANZ. Our host was Damian Wong – VP APJ – Confluent that had the two groups discussing.

Listening to our customers, approximately 60% of their discretionary spend has been re-focused on driving operational efficiencies, 30% on improving customer experience, with only 10% invested in new business models.  

Not surprisingly, finding new ways to save money and operate more efficiently – while delivering the ultimate customer experience and business impact – is more important than ever. 

The groups discussed:

Improve your customers’ experience 

Deliver online initiatives at unprecedented speeds

Transform technology platforms, processes, and infrastructure

Use your data to fast track digital transformation and drive operational efficiency

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