Akamai hosted a Sydney and Melbourne Retail Leader lunches where they discussed…
As the retail industry undergoes rapid digital transformation, technology leaders are facing a range of complex challenges related to security, cloud adoption and cost management. This roundtable session brings together a panel of experienced IT leaders from leading retail organizations to share their insights and perspectives on these critical issues. The session will start by discussing the latest trends and best practices in securing retail systems and data, including the impact of emerging threats. The discussion will also explore the benefits and risks of cloud adoption in retail, with a focus on strategies for managing data privacy, compliance and vendor lock-in. In addition, we will address the importance of reducing costs while maintaining operational agility in retail, and examine innovative approaches to optimizing technology investments, streamlining workflows and enhancing customer experiences.
Our group discussed:
- As the lines between physical and digital retail continue to blur, what are some of the key challenges and opportunities that you see emerging in the retail landscape? How are you preparing your organization to adapt to these changes?
- How do you approach cost optimization in your organization? What are some of the key strategies that you have used to reduce costs while maintaining operational agility?
- How are you balancing the need for security and privacy with the growing demand for personalized customer experiences and the use of customer data?
- With the COVID-19 pandemic accelerating the shift towards e-commerce, what are some of the security and cloud challenges you have encountered in supporting this growth, and how are you addressing them?
- In light of recent high-profile data breaches and cyber-attacks, how are you building resilience and preparedness within your organization to respond to potential security incidents?
- With the increasing focus on data privacy and compliance regulations such as GDPR and CCPA, how are you ensuring that your organization is meeting these requirements and protecting customer data?
- What are some of the key considerations that retailers should keep in mind when evaluating cloud providers? How do you balance the benefits of cloud adoption with the risks associated with data privacy and compliance?
- How do you balance the need for innovation and experimentation with the need for stability and reliability in your technology stack? How do you manage risk and avoid disruption while still driving growth and innovation?