This week the ACCESS team was in Brisbane for the IT Operations Leaders Lunch at Sake. We secured 18 COO’s and CIO’s attend to hear Harbour IT a Canon company and Converga relay the below content.
Leaders today face increasing pressure to driving top-line business performance while also having to control the costs of increasingly complex operations. For high growth companies slowed down by legacy systems and processes, industry trends promote the power of automation, such as RPA (Robotics Process Automation) to streamline workflows, reduce complexity, ratchet up processing speeds all the while striping out costs.
However, while research from Gartner says Hyper Automation is a key strategy for high growth businesses in 2020, the reality is that over 70% of digital transformation efforts fail to deliver the promised results.
This due to;
Poorly understood and documented processes.
The complexity of navigating new technologies.
High upfront costs to establish an automation program.
In-ability to demonstrate a clear and measurable ROI.
Below is some feedback from the delegates.
“ I enjoyed understanding the concept of RPA and will meet the Canon guys to talk about it more next week.” Brad Shaw – COO – InterFinancial Group
Really good event, really well organised, the venue was amazing, the presentation didn’t feel like it dragged on too long (which is often the case), and the content was very relevant. The food was brilliant, although somewhat awkward having share plates in the middle. Loved the networking drinks at the start as a way to get to know other attendees in a relaxed forum.” Ben Ward – CIO Silver Chef
“I really enjoyed the lunch and took away the speed to implement robotic processes. I would be interested to know more.” Justin Smart – COO – Trilogy Funds
“Thanks for the invitation, it was good to get an understanding of how RPA could assist our business in the future and an estimation on the costs involved.” Marc Hussey – GM of Operations – Qube Logistics