“The Digital Mindset of CX Leaders in Asia”

Sitecore hosted a very interactive Virtual Roundtable for a group of Customer Experience and Digital Leaders across ASEAN on the below.

Sitecore and Ecosystm recently surveyed over 600 digital decision-makers across the Asia Pacific to discover how organisations are evolving to meet the demands of the connected customer. Highlights from the study will be shared at this session.

Discussion points:

1.      What are the factors that will drive a great digital experience?

1.      What is the maturity of businesses in ASEAN regarding the digital experience they offer customers and employees?

2.      What steps should you take to improve the digital experience your own organisation offers?

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